Voith Industrial Services, a leading service provider to the UK transport industry, has won its second contract with Arriva.

Arriva
Phil Spencer (left) with Arriva North-East’s Regional Engineering Director, John Greaves.

The new contract, which will run for three years, has been secured with Arriva North-East, who run bus services across the region.

“This new contract with Arriva builds on the success of our first contract with Arriva in the Merseyside region,” said Phil Spencer, Voith Industrial Services’ sales and business development director.

“We are continuing to grow in the bus sector and we hope to announce further contract wins in the near future.”

Under its Make Ready Services package Voith Industrial Services will provide a range of cleaning services every night for Arriva North-East for more than 250 buses based at Darlington, Stockton, Redcar, and Whitby.

The services, which will be carried out by a team of over 40 operatives, include exterior and interior cleaning, fuelling, coolant top-ups, and shunting vehicles for the following day’s service. The buses – about 200 of them are single-deckers – clock up 15 million miles a year.

Arriva North-East’s regional engineering director, John Greaves, said Voith had won the contract in a competitive tendering process.

“We want to take our presentation standards to the next level for the benefit of customers, staff and drivers. I have witnessed the fact that Voith actually deliver on the management of cleaning standards,” said John.

“We are impressed with the way they take a serious approach to staff welfare, health and safety, and job specifications.”

Phil Spencer commented: “We believe that strong management and supervision, coupled with robust and proven processes from our automotive experience, is a winning combination in the bus and coach market.

“Our detailed processes, measurement, self-audit, evaluation, and feedback have been successfully applied in the Merseyside region. Our aim is to continually improve technical cleaning standards in this sector.”

Voith Industrial Services is well established in the automotive industry carrying out technical cleaning services in paint shops for Jaguar Land Rover and General Motors.

Phil added: “The Voith brand has a strong reputation worldwide in many business sectors and we will do whatever it takes to make sure our reputation goes from strength to strength.”

For more information: www.voith.com