Offshore distribution specialist Graylaw Freight Group has made 10 percent efficiency gains since implementing Isotrak telematics. Graylaw uses the system to manage its fleet of HGVs, which delivers FMCG, medical, hazardous and temperature-controlled goods to the Isle of Man, Ireland, Channel Islands and a full UK and Scottish palletised service for more than 2000 customers. Graylaw has also improved driving style behaviour since installing Isotrak’s CANBus engine management module that provides accurate and detailed reporting on vehicle usage.
“Installing Isotrak is one of the best things we’ve done. We are 10 percent more efficient than before its introduction to our business. The improvements benefit us and they benefit our customers too,” says Nick Green, General Manager, Graylaw Freight Group.“The system has helped us to use the fleet more efficiently. We know where the vehicles are at all times, which is critical as we operate within a time sensitive industry. The benefit of Isotrak is that we can see where the whole of the fleet is at any one time. This allows us to provide a very reactive service for our customers.”Nick Green reports that the system also provides important advantages in being able to measure driving efficiency, fuel use and route efficiency.“We can use the system to see exactly what each vehicle has done and monitor whether drivers keep to the most efficient and economical routes. This has provided significant improvements in fuel usage. Using the system, we can monitor MPG, harsh breaking and over speeds. The information has been a revelation for us. It has alerted us to issues with individual vehicles, for example, when MPGs decrease, we can call them in prior to allocated servicing dates,” he says.
Since installing the system, Graylaw has been able to provide consolidated services instead of separate collections, which is of great benefit to customers as is the security the vehicle tracking provides. Additionally, the system has enabled the company to avoid increasing rates to offset the rising cost of fuel. The system also assists those customers who need key performance indicator data because it is able to provide the information automatically when required.
“As fuel has increased, we’ve been able to minimise the impact on our customers. The system also provides peace of mind for customers as they know that their goods are secure and tracked while in transit. An increasing number of customers need to know particular information; how long we spend on site collecting or delivering, for example. This performance data then helps them to improve their own efficiencies,” says Nick Green.