With the area around east London set to be the most congested part of the UK road network this summer, Kwik Fit has been working over the past few months to ensure that its customers will not be brought to a standstill as a result.
In spite of the fact that the exact transport details have not yet been released by the local government departments, Kwik Fit has already put a number of measures in place to make sure that there is no drop off in the level of quality of service it provides.
Some examples of the operational changes the company is making are:
- • Increasing the level of stock holding in all centres within the area affected by the Olympics
- • Increasing the number of support vehicles which can transfer stock between centres if necessary
- • Locating additional mobile fitting vehicles within the area to offer increased options for customers
- • Securing additional supplies of tyres and mechanical parts, and agreeing increased levels of support with suppliers
Peter Lambert, Director of Kwik Fit Fleet, says: “The number of people attending the games will undoubtedly place a massive strain on the transport system and no-one knows exactly what impact it will have on road congestion. However, we have been working on our contingency plans for some time and are confident that we have the support structure in place to deliver our normal high level of customer service.
“We will keep our fleet customers updated on our plans, and can assure them that we will be doing everything we can to keep them on the road during what could be a very challenging time for fleet operators.”
For more information: www.kwik-fit.com